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Getting started

Signing in, roles, and a tour of the workspace.

Signing in

  • Client portal – /login. Your company's users sign in with email and password.
  • Platform admin ("Boss") portal – /boss/login. For Bloomgard operators only; see Platform admin.

New users are created by a workspace Manager or Admin from Settings → User Access (see Settings). A Manager can also issue a password reset for a user.

Roles and what they see

RoleSeesCan do
Admin / ManagerEvery quote in the workspaceEverything, plus user management, Master Data, field configuration, AI Settings, quote template.
Agent (sales user)Only the quotes they createdCreate and edit their own quotes, use Inbox and AI actions, set their own profile and forwarding address.

The workspace

The left sidebar has seven views plus the AI assistant:

  1. Dashboard – totals, your contribution, recent activity, AI charts.
  2. Quotes – the pipeline of quotations; create a new one from here.
  3. Inbox – client email, AI actions, reply and compose.
  4. Follow ups – quiet quotes scored Hot / Warm / Cold.
  5. Lead Gen – enquiries that are not yet quotes.
  6. Docs – the Document Library of generated quote PDFs.
  7. Settings – a list of configuration screens.
  8. Bloomgard AI – chat assistant over your data.

First-day checklist for a workspace admin

  1. Settings → Your Profile

    Set your full name, job title, phone (and optional sign-off). The AI signs replies with this.

  2. Settings → Master Data

    Import or type your product catalogue.

  3. Settings → Email Settings

    Set your personal forwarding address and set up forwarding in Gmail/Outlook (Email setup).

  4. Settings → AI Settings

    Choose tone and add instructions (AI assistant).

  5. Settings → User Access

    Add your team.

  6. Test it

    Create a test quote and send it to yourself.

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